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General Questions

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How your booking is protected

When you book with Condortrips, you are booking through an accredited travel agency, your payment is handled securely, and there is a support team behind the booking if anything changes. Here's what that means for you. Who you are booking with Condortrips is operated by Condortrips Sarl, a société à responsabilité limitée registered in Luxembourg, at 33-39 Rue du Puits Romain, L-8070 Bertrange. Condortrips Sarl is an accredited travel agency. We are still confirming which accreditation details we are able to publish, and we will list them in full on this page as soon as that is settled — we would rather leave this section short than put up something we cannot stand behind. If you need written confirmation of our status in the meantime — for a visa application, an employer, or your own records — email support@condortrips.com and we will reply directly. How your money is handled Everything you pay for a booking is taken over an encrypted connection and processed by our payment providers. We will never ask you for card or bank details by email, chat message, or social media — if you receive a message like that, it did not come from us. - The total shown at checkout is the total you pay — taxes, airport fees, and carrier surcharges are already included, and nothing is added afterward. - Every booking gets a written confirmation sent to the email address you gave us, with your booking reference and the full itinerary. Keep it with your travel documents. - If we are ever unable to fulfill a booking you have already paid for, we refund what you paid us for it. The standards we hold ourselves to Accreditation is a floor, not the whole picture. Regardless of it, this is what you can expect from us as a matter of policy: - Honest, transparent pricing — the fare conditions, baggage allowance, and change and cancellation rules that apply to your ticket are shown to you before you pay, not after. - A real person to talk to — our support team answers booking questions, schedule changes, and document queries at support@condortrips.com. - Help when the airline changes something — if a carrier reschedules or cancels your flight, we tell you what your options are under that airline's rules and handle the rebooking or refund request on your behalf. What this doesn't cover We want to be straightforward about scope: - Delays, cancellations, or service issues caused by the airline or hotel are the responsibility of the carrier or accommodation provider, not Condortrips. Most have their own complaints and compensation processes, and we will point you to the right one. - Medical coverage, lost baggage, and trip-interruption coverage are not something a travel agency provides — we strongly recommend purchasing travel insurance separately. - Force majeure events (natural disasters, strikes, government restrictions) are typically excluded from airline and supplier guarantees, and from ours. If something goes wrong 1. Contact us first — most issues are resolved quickly by our customer support team. Email support@condortrips.com and quote your booking reference. 2. Ask for it to be escalated — if the first answer does not resolve it, say so. We will escalate it internally and give you a written reply. 3. Claims that sit with the airline — for compensation owed by the carrier, we will give you your flight details and the airline's process so you can file directly. We're committed to making your trip a great one — and to being there if anything doesn't go to plan.

Last updated on Aug 28, 2026

What is hand baggage?

Hand baggage — also called carry-on baggage or cabin baggage — is the luggage you take into the aircraft cabin with you. It stays with you for the whole flight, either in the overhead bin or under the seat in front of you. Hand baggage is always included when you book with Condortrips, on every airline and every fare. The exact allowance (a personal item, a full-size cabin bag, or both) varies by airline — your specific allowance is shown during booking and on your booking details page. Typical size and weight limits Most airlines allow one or both of the following: | | Typical size | Typical weight | Where it fits | | --- | --- | --- | --- | | Personal item | ~40×25×20 cm | Usually counted in cabin allowance | Under the seat in front of you | | Cabin bag | ~55×40×20 cm | 7–10 kg | Overhead bin | These are typical numbers — each airline sets its own limits, which are shown on your booking confirmation and booking details page. Low-cost airlines tend to be at the stricter end of the range. What you can pack in hand baggage Hand baggage is best for valuables, essentials, and anything you'll need during the flight: - Travel documents, passport, and wallet - Medication (in original packaging, with prescription if needed) - Electronics — phones, laptops, tablets, headphones - A change of clothes and toiletries for a short trip - Jewelry and valuables (never put these in checked baggage) Liquid rules Liquids in hand baggage must follow airport security rules: - Each container 100 ml or less - All containers inside one transparent, resealable bag up to 1 litre - One bag per passenger Exceptions apply for baby food, breast milk, formula, and medication. Some airports now have advanced scanners that allow larger liquids — check your departure airport's current rules. Duty-free liquids on connecting flights: items bought airside can exceed 100 ml, but if you transfer through another airport — especially outside the EU or UK — they may be confiscated at transfer security unless sealed in a tamper-evident bag (STEB) with the receipt inside. Keep them sealed until you reach your final destination. Travelling with young children Most airlines make travel with babies and small children easier: - Strollers, prams, and pushchairs are usually free and can be gate-checked right before boarding (see the checked baggage article for details). - Baby food, formula, and breast milk are exempt from the 100 ml liquid limit — bring only what you need for the flight. - Essential baby items (diapers, wipes, a change of clothes) can go in a separate baby bag; many airlines don't count this against your cabin allowance — check with your airline. Medical equipment and mobility aids Medical items generally travel in addition to your normal hand baggage, free of charge: - Wheelchairs, walkers, crutches — free, carried separately, do not count against your allowance. - CPAP machines, nebulisers, medical oxygen — allowed as an additional cabin item. Notify the airline in advance if you need oxygen. - Medication in larger quantities is allowed with a doctor's note or prescription — always carry it in hand baggage. What's not allowed in hand baggage Commonly prohibited items include sharp objects (knives, scissors, razor blades), firearms and replicas, flammable materials, and large tools or sports equipment. Spare lithium batteries and power banks must be in hand baggage — they are not allowed in checked baggage. For the authoritative list, check your airport's security website or the IATA dangerous-goods guidance. If your hand baggage is over the limit If your bag is too large or heavy at the gate, the airline may ask you to check it in — usually with a fee. To avoid surprises: - Weigh your bag at home before you leave - Measure it against your airline's stated dimensions (including wheels and handles) - If you're close to the limit, consider adding checked baggage in advance — it's almost always cheaper than paying at the gate Learn more - Baggage basics: hand vs. checked baggage - What is checked (hold) baggage? - How do I add checked baggage to my booking?

Last updated on Aug 28, 2026

Why Can We Offer Tickets with 25% Discount?

Condortrips is an accredited online travel agency (a trading name of Condortrips Sarl) specializing in comparing and booking cheap flights to destinations worldwide, with a strong focus on routes to, from, and within Europe. We're often asked how we can provide such attractive offers, including our prominent 25% discount on first bookings (using promo code CONDOR26 as advertised on our site). Here are the most common questions and clear answers about our pricing and discount model. \1. Is the 25% discount real, or too good to be true? Yes, the discount is genuine and currently active for new customers' first booking. It's a limited-time promotional offer designed to welcome first-time users and help them experience our service. Like many travel platforms, we run targeted promotions to attract new travelers. The discount applies to eligible flight bookings (terms like minimum booking value or specific routes may apply—always check the details during booking). \2. How can Condortrips offer a 25% discount when other sites show higher prices? We achieve competitive pricing and discounts through several key advantages: - Bulk access and partnerships — As a licensed travel agency and ticket reseller, we maintain direct commercial agreements with airlines, consolidators, and global distribution systems (GDS). This gives us access to special/net fares, unpublished inventory, or volume-based rates not always visible on every search engine or airline site. - Promotional marketing strategy — The 25% off on your first booking is a customer acquisition incentive. We invest in attracting new users with this upfront saving, knowing that satisfied customers often return for future trips (building long-term loyalty). - Efficient operating model — By operating digitally with a focused European presence (registered correspondence in Luxembourg), we keep overhead costs lower than some traditional agencies, allowing more competitive final prices. - Dynamic pricing and real-time aggregation — We compare millions of flight combinations from 1000+ sources in real time. When combined with our negotiated rates or special deals, this frequently results in lower totals—even before applying promo codes. \3. Does the discount come with hidden fees or restrictions? No hidden tricks. The discount is deducted transparently from the ticket price shown after applying the promo code. Standard airline rules (baggage, changes, cancellations) still apply based on the fare type you select. Taxes, airport fees, and carrier surcharges are always included in the displayed price. We recommend reviewing the full booking summary before payment. \4. Is Condortrips safe and legitimate to book with? Yes. We are an accredited travel agency, operated by Condortrips Sarl, a company registered in Luxembourg with a correspondence address at 33-39 Rue du Puits Romain, L-8070 Bertrange. We provide secure booking, multiple payment methods, and customer support. As with any online travel agency, we advise reading fare rules and our terms during checkout. \5. Will there always be a 25% discount available? No—promotions like this are time-limited or tied to specific campaigns (e.g., CONDOR26 code in 2026). We regularly update special offers, loyalty deals, and seasonal sales, so check our website for the latest promotions. Bottom line The 25% discount is a real, strategic promotion that combines our reseller advantages, marketing goals, and efficient operations to make your first flight booking with us noticeably cheaper. We're confident that once you try us, you'll see the value in our overall pricing and service for future trips too. Ready to save? Head to www.condortrips.com, search your flights, and apply code CONDOR26 at checkout for your 25% first-booking discount. Last updated: January 2026. Offers subject to availability and terms.

Last updated on Aug 28, 2026

Why Choose Condortrips Over Skyscanner?

Condortrips is the Europe-tailored flight search and direct booking platform from the trusted Condortrips Sarl. While Skyscanner is a popular global meta-search engine that compares flights and often redirects users to airlines or third-party sites, Condortrips stands out as a more integrated, customer-friendly option specifically optimized for European travelers. Here are the key reasons why many users prefer Condortrips for finding and booking flights in or to/from Europe. What is the main difference in how booking works? - Condortrips: Allows you to search, compare, and complete your booking directly on the website with instant confirmation on many options. No redirects to external sites for the final step — everything happens seamlessly in one place, with no booking fees charged by Condortrips. - Skyscanner: Primarily a meta-search tool that shows options and redirects you to the airline or another booking site (like an OTA) to finish the purchase. You may deal with multiple sites, potential extra fees from partners, or varying support experiences. Direct booking on Condortrips often means simpler processes, clearer terms, and easier management of your reservation. Does Condortrips offer better or more transparent pricing for European routes? Condortrips is designed with European travelers in mind, focusing on: - Strong coverage of intra-European flights and popular low-cost carriers (e.g., Ryanair, easyJet, Wizz Air, Eurowings, Vueling). - Transparent final pricing that includes all taxes, fees, and charges upfront — what you see is what you pay. - Competitive deals on short-haul and Europe-to-world routes, often matching or beating global aggregators on relevant searches. - Condortrips frequently provides comparable or better fares, with more streamlined results and fewer hidden surprises. Are payment methods more convenient on Condortrips for Europeans? Yes — Condortrips supports EU-tailored payment options, including convenient EU bank transfers (SEPA-compatible) alongside standard credit/debit cards. This makes payments smoother, faster, and more familiar for users in the EU, reducing friction compared to some global platforms where options may feel less localized. What about customer support and post-booking help? - Condortrips: Operated by an accredited travel agency (with European presence in Luxembourg), it provides direct support for changes, cancellations, delays, or refunds. Many bookings qualify for free cancellation before departure. - Skyscanner: As a pure comparison site, support usually comes from the airline or the third-party booking provider you were redirected to — which can lead to longer resolution times or passing responsibility between parties. Condortrips's integrated model often results in more responsive, end-to-end assistance. Does Condortrips have exclusive perks or guarantees? - No booking fees from Condortrips — pay only the final flight price. - Price guarantee with all costs included (taxes, surcharges). - Special offers like discounts (e.g., up to 25% off first trips with promo codes). - Free seat selection on many bookings (excluding exit rows/special seats). - Tools for flexible date searches, multi-city itineraries, and millions of combinations across 15,000+ destinations. These features make planning and securing deals easier, especially for budget-conscious European trips. Who benefits most from choosing Condortrips over Skyscanner? - European residents seeking the best deals on intra-Europe flights or outbound international routes. - Travelers who value direct booking, transparent EU-optimized payments (like bank transfers), and integrated support. - Anyone tired of comparing multiple sites after Skyscanner searches and preferring a one-stop, no-fee European-focused platform. While Skyscanner excels at broad global comparisons and "search everywhere" flexibility, Condortrips delivers a more seamless, Europe-optimized experience: direct booking with no fees, transparent pricing, EU-friendly payments, and reliable support from an accredited travel agency. For flights within, to, or from Europe, Condortrips often provides a simpler, more convenient path to the best deals.

Last updated on Aug 28, 2026

Baggage basics: hand vs. checked baggage

Flights let you travel with two kinds of bag: hand baggage (taken into the cabin) and checked baggage (stored in the aircraft's hold). Here's how they differ and what's included when you book with Condortrips. Hand vs. checked baggage at a glance | | Hand baggage | Checked baggage | | --- | --- | --- | | Also called | Carry-on, cabin baggage | Hold baggage | | Where it travels | Cabin — overhead bin or under the seat | Aircraft hold | | Access during flight | Yes | No | | Typical size | ~55×40×20 cm cabin bag + ~40×25×20 cm personal item | Max ~158 cm (L+W+H combined) | | Typical weight | 7–10 kg | 20–32 kg per bag | | Liquids over 100 ml | Not allowed | Allowed | | Included with Condortrips | Always | Depends on airline and fare | Exact limits vary by airline and fare type. Your booking confirmation and booking details page always show your specific allowance. What's included when you book with Condortrips - Hand baggage is always included, on every flight and every airline. - Checked baggage is included on many fares. If it's not, you can add it during checkout or from your booking details page afterwards. Where to find your exact allowance - During booking — on the flight details and checkout screens - In your booking confirmation email - On your booking details page Need more baggage? You can add checked baggage at any time before check-in. See How do I add checked baggage to my booking? for step-by-step instructions. Adding it in advance is almost always cheaper than paying at the airport. Learn more - What is hand baggage? — sizes, liquid rules, prohibited items - What is checked (hold) baggage? — allowances, fees, prohibited items

Last updated on Aug 28, 2026

Understanding Flight Search Results

Best, Quickest, and Cheapest Options Explained When you search for flights, results are often grouped or highlighted using labels such as Best, Quickest, and Cheapest. These categories are designed to help you quickly compare options and choose the flight that best fits your priorities. What does “Best” mean in flight search results? The Best option represents the most balanced choice based on a combination of price and travel quality. It is determined by evaluating factors such as: - Ticket price - Total travel time - Number and duration of stops - Connection convenience - Overall journey comfort The Best flight is not always the cheapest or the fastest, but it usually offers the best overall value. What does “Quickest” mean in flight search results? The Quickest option shows the flight with the shortest total travel time from departure to arrival. This includes: - Flight duration - Layover times, if applicable The quickest flight may be more expensive but is ideal for travelers who prioritize saving time. What does “Cheapest” mean in flight search results? The Cheapest option highlights the flight with the lowest available fare at the time of your search. This option may involve: - Longer total travel time - One or more layovers - Longer connection times It is best suited for travelers who want to minimize costs and are flexible with timing and comfort. Why can these options be different flights? Each label focuses on a different priority: - Best balances price and quality - Quickest prioritizes travel time - Cheapest prioritizes cost Because these priorities differ, the same flight rarely appears in all three categories. Which option should I choose? The right choice depends on your needs: - Choose Best for the best overall value - Choose Quickest if time is your top priority - Choose Cheapest if budget matters most Many travelers compare all three options before booking. Do flight prices and labels change? Yes. Flight prices and availability change frequently due to demand and airline pricing updates. As a result, the Best, Quickest, and Cheapest options may change when you refresh or repeat your search. In summary: - Best means the best balance of price and quality - Quickest means the shortest total travel time - Cheapest means the lowest available price Understanding these options makes it easier to choose the flight that best fits your budget, schedule, and travel preferences.

Last updated on Aug 28, 2026

What is Condortrips?

Condortrips is a dedicated flight search and booking platform tailored specifically for travelers in Europe and those planning trips to, from, or within the continent. What exactly is Condortrips? Condortrips is an online flight search and booking engine where users can directly search for flights, compare options, and complete bookings right on the website — with no booking fees added by Condortrips and instant confirmation available on many routes. Visit the platform at www.condortrips.com. Who operates Condortrips? Condortrips is the consumer travel brand operated by Condortrips Sarl, an accredited travel agency with a registered address in Luxembourg. Condortrips is specifically designed and optimized for European customers. It focuses on European travel needs, including popular intra-Europe routes, low-cost carriers common in the region, pricing in EUR, compliance with EU regulations, and an experience tuned for users based in or traveling to Europe. What makes Condortrips different from other booking sites? Condortrips is built with Europe in mind: - Emphasis on European and low-cost carriers (e.g., Ryanair, easyJet, Wizz Air, Eurowings, Vueling, and more) - Optimized for short-haul, intra-European, and Europe-to-world flights - Interface, currency (primarily EUR), and features aligned with European traveler preferences - EU-tailored payment methods, including support for convenient options like EU bank transfers (SEPA-compatible) alongside standard cards, making payments smoother and more familiar for European users - Dedicated European domain (condortrips.com) for relevant, fast results - Direct booking capability on the site itself - Customer support in time zones that are convenient for European customers It all runs on the trusted technology backbone of Condortrips Sarl. What can I do on Condortrips? - Search and compare millions of flight combinations to find the best prices - View transparent final pricing (including all taxes and fees) - Book directly on the website with instant confirmation on eligible options - Use flexible date searches, multi-city itineraries, and other helpful tools - Pay securely using Europe-optimized methods — including EU bank transfers for added convenience — with no extra fees from Condortrips - Manage bookings, view details like baggage allowances and policies (as provided during booking) Is Condortrips reliable and safe to use? Yes — Condortrips is operated by Condortrips Sarl, an accredited travel agency with a European presence in Luxembourg. It has served millions of travelers. Bookings are handled securely directly on the platform, with clear pricing, free cancellation options available on many fares before departure (check terms during booking), and support for trusted EU payment methods. Who should use Condortrips? - People in Europe looking for competitive flight deals within the continent or to international destinations - Travelers planning trips to or from Europe who want a platform optimized for European routes, preferences, and payment conveniences (like EU bank transfers) - Anyone who prefers to search and book flights quickly and directly in one place, without extra fees from the booking engine Condortrips is your Europe-tailored flight booking solution from the trusted Condortrips Sarl — search, compare, and book directly at www.condortrips.com with no booking fees, instant confirmation and EU-friendly payment methods including bank transfers for seamless European transactions.

Last updated on Aug 28, 2026

What is checked (hold) baggage?

Checked baggage — also called hold baggage — is luggage you hand over at the airline check-in desk. It travels in the aircraft's cargo hold and isn't accessible during the flight; you collect it at baggage claim after landing. Typical size and weight limits | Fare type | Typical weight | Typical size | | --- | --- | --- | | Economy | 20–23 kg per bag | Max ~158 cm (L+W+H combined) | | Premium economy / business | 2 × 23 kg or 2 × 32 kg | Max ~158 cm per bag | | First class | Usually 32 kg, sometimes 3 bags | Max ~158 cm per bag | Your exact allowance is shown during booking and on your booking details page. Budget and low-cost airlines sometimes sell 10-, 15-, or 20-kg bags separately. Is checked baggage included? It depends on the airline and fare: - Full-service airlines (most long-haul flights) usually include 20–32 kg in the ticket. - Low-cost airlines (Ryanair, Wizz Air, easyJet, and similar) charge for checked baggage as an add-on. - Mixed fares (economy light vs. economy standard) vary — your booking screen always shows what's included. Need checked baggage? You can add it during checkout, or at any time afterwards from your booking details page. See How do I add checked baggage to my booking? for step-by-step instructions. Adding it in advance is almost always cheaper than paying at the airport. What to pack in checked baggage Checked baggage is best for items that are too large, heavy, or restricted for the cabin: - Clothing, shoes, and toiletries for longer trips - Liquids over 100 ml (shampoo, perfumes, food) - Gifts and souvenirs Keep these in hand baggage, not checked: passport and documents, medication, cash, jewelry, electronics (especially laptops), and anything fragile or irreplaceable. Special equipment and sports gear Bulky or specialist items — skis, snowboards, bikes, surfboards, golf clubs, diving gear, fishing rods, large musical instruments — are usually treated as special baggage. Most airlines: - Require you to declare the item in advance, either during booking or by contacting the airline directly - Charge a separate fee, often €30–€100 per leg depending on size, route, and airline - Have specific packaging rules (e.g. hard-shell case for bikes, pedals removed, handlebars turned) Small musical instruments (violins, ukuleles) can often go as hand baggage. Large instruments (cellos, guitars) may need their own purchased cabin seat if you don't want to check them. Contact the airline as early as possible — availability for oversized items is limited per flight. Travelling with young children Airlines usually carry baby equipment free of charge, in addition to your standard allowance: - Strollers, prams, and pushchairs — can be gate-checked right before boarding and returned at the aircraft door or at baggage claim. - Car seats and travel cribs — usually free as checked baggage or gate-checked. - Baby carriers — can stay with you in the cabin. What's not allowed in checked baggage Commonly prohibited items include: - Explosives, fireworks, and flammable gases - Spare lithium batteries and power banks — these must travel in hand baggage - Certain chemicals, paints, and pressurised containers - Smart bags with built-in batteries — the battery must be removable, and if you check the bag, take the battery out and carry it in hand baggage For the authoritative list, check your airline's restricted-items page or the IATA dangerous-goods guidance. If your checked baggage is overweight or oversized Airlines apply excess-baggage fees at the airport — these are usually significantly higher than pre-purchased allowance. To avoid surprises: - Weigh your suitcase at home — most bathroom scales work if you stand on them holding the bag and subtract your own weight. - If you're close to the limit, pre-purchase a larger allowance online before heading to the airport. - If a bag is well over the limit and splitting items isn't practical, buying a second bag at the desk is often cheaper than excess-weight fees. At the airport Drop your checked bag at the airline's check-in desk or an automated bag-drop kiosk. You'll receive a baggage receipt — keep it safe until you've collected your bag. After landing, follow the signs to baggage claim and find your flight number on the carousel display. If your baggage is lost, delayed, or damaged If your bag doesn't arrive at baggage claim or arrives damaged, report it before you leave the airport at the airline's baggage service desk (often signed as "Lost and Found" or "Baggage Services"). You'll need: - Your boarding pass or e-ticket - Your baggage receipt(s) — the sticker given to you at check-in - A description of the bag and its contents The airline will issue a Property Irregularity Report (PIR) with a file reference you'll use to track the bag and claim any compensation. Delayed baggage. Airlines usually deliver recovered bags to your address within 24–72 hours at their own cost. Keep receipts for essential items you have to buy while waiting (toiletries, a change of clothes) — most airlines reimburse reasonable amounts. Lost baggage. A bag is normally considered lost after 21 days. Under the Montreal Convention, airlines are liable for up to approximately 1,288 SDR (around €1,600 / US$1,700) per passenger on international flights. File a written claim with the airline; for EU-departing or EU-carrier flights, you also have rights under EU passenger regulations. Damaged baggage. Report damage immediately at the airport if possible — airlines often refuse claims filed later. For international flights you generally have 7 days to file a written claim for damage and 21 days for delay. Tip: photograph your bag and its contents before you travel — it helps significantly with claims. Learn more - Baggage basics: hand vs. checked baggage - What is hand baggage? - How do I add checked baggage to my booking?

Last updated on Aug 28, 2026